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Terms of Service

1. Acceptance of Terms

By accessing and using Knowledge Keeper's AI-powered documentation automation service ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Knowledge Keeper provides an AI-powered platform that automates the creation, management, and updating of technical documentation. The Service includes but is not limited to:

  • AI-powered document generation and updates
  • Integration with third-party tools and platforms
  • Document management and organization features
  • Collaboration tools and sharing capabilities
  • Analytics and reporting features

3. User Accounts and Registration

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your account credentials secure and confidential
  • Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload or transmit malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Use the Service for spam, phishing, or other fraudulent activities
  • Reverse engineer, decompile, or disassemble the Service
  • Interfere with or disrupt the Service or servers

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of content you upload or create using the Service. By using the Service, you grant us a limited license to process and store your content for the purpose of providing the Service.

5.2 Our Intellectual Property

The Service, including its software, algorithms, and content, is owned by Knowledge Keeper and protected by intellectual property laws. You may not copy, modify, or distribute our intellectual property without permission.

5.3 AI-Generated Content

Content generated by our AI systems is provided "as is" and may require review and editing. We do not guarantee the accuracy, completeness, or suitability of AI-generated content for your specific needs.

6. Subscription and Payment Terms

6.1 Subscription Plans

We offer various subscription plans with different features and pricing. Subscription fees are billed in advance on a recurring basis.

6.2 Payment Terms

You agree to pay all fees associated with your subscription. Payment is due immediately upon billing. We reserve the right to suspend or terminate your account for non-payment.

6.3 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial billing periods.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

8. Service Availability and Support

8.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect service availability.

8.2 Support

We provide support through various channels as outlined in our support documentation. Support availability may vary based on your subscription plan.

9. Disclaimers and Limitations

9.1 Service Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

9.2 Limitation of Liability

In no event shall Knowledge Keeper be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless Knowledge Keeper from any claims, damages, or expenses arising from your use of the Service or violation of these Terms of Service.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in the Service.

11.2 Termination by Us

We may terminate or suspend your account immediately if you violate these Terms of Service or for any other reason at our sole discretion.

11.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your account and data in accordance with our data retention policies.

12. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of UAE. Any disputes arising from these terms shall be resolved through binding arbitration in accordance with the rules of DIFC.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by posting the new terms on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the new terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at: support@knowledgekeeper.ai